Time Payments

Introduction

We are proud to offer our customers time payments on china purchases to make it easy for you to buy the items that you want. You can use our time payments to break down your order's purchase price over a number of manageable payments.

Terms and Conditions

A initial payment of 20% of the total price of your order, which includes any applicable taxes and shipping charges, is due when your order is put onto time payments.

We will then give you a cooling off period of 14 days just in case you decide to cancel your order, or wish to pay for your order in full. After that time payments must be made on a monthly basis until the full amount has been paid.

Time payments can be paid by PayPal, or credit card, and you may pay the full balance on your order at any time without any penalties. Please note that in some cases if an item is being made to order paying off your order early doesn't necessarily mean you will receive your goods quicker.

You may request a written record of your payments at any time by contacting our Customer Services team quoting your order number. Alternatively you can login to your account through our website to view your order and payment details.

Cancellation Policy

You may cancel your order at anytime by notifying Horsing Around in writing quoting your order number. Your order number can be either found on your order confirmation email or online in 'My Account'.

For most products a refund of the amount paid, less a 5% administration fee to cover the additional time and processing charges involved dealing with the time payments, will be refunded back to you.

If you have ordered one of our fine bone china sculptures we would refund back any payments made, except for your initial payment. Once we have found a new buyer for the sculpture, that you reserved, we would then refund back your initial payment as well. A 5% administration fee would be deducted from any refunds made to cover the additional time and processing charges involved dealing with the time payments.

For all other In the event of none payment against your time payments for ninety (90) days we will automatically cancel your order. A full refund, less a 10% penalty fee of the amount paid, will be refunded back to you.

If, when you make your final payment, we are unable to provide you with the goods ordered, you will receive a full refund of the initial payment and all subsequent payments made.