Customer Services

We are here to help

Our Customer Services team are here to answer any questions regarding Horsing Around, its products or an order that you have placed. They are normally available Monday - Friday 9:00-5:00 GMT and will try to answer your enquiries as quickly as possible. You can call us on +44 (0)1686 688776. Calls within the UK will be charged at standard rates. Calls outside the UK will probably be charged by your phone provider at International Rates.

If you would like to ask a question, or make a comment on your experience with Horsing Around, please use the contact form below:

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If you are not satisfied with our service

In the event that you are not satisfied with the level of service received, please do let us know by contacting us either by calling our Customer Services team on +44 (0)1686 688776 (Monday - Friday 09:00-7:00 GMT). Calls within the UK will be charged at standard rates. Calls from outside the UK will probably be charged by your phone provider at International Rates. 

You can contact us by , or write to us at: Horsing Around, Wern Fach, Aberhafesp, Newtown, Powys, SY16 3JH, United Kingdom. We hope to answer all postal complaints within 5 working days of receipt.

Press enquiries and corporate information

For press and corporate enquiries about Horsing Around, please contact: